Artificial Intelligence

How insurance companies work with IBM to implement generative AI-based solutions At the same time, it’s important to remember that AI can augment an employee’s tasks without fully replacing their entire position — these technologies need a human at the wheel. So far, auto insurance companies have only scratched the surface of generative AI’s potential. …

Generative AI in Insurance Services: Exploring AI Innovations Read More »

To be eligible for this program, you must be a new Zendesk customer; this must be your company’s first time using Zendesk. Your sales team can also collaborate with this plan, manage ongoing projects and assign tasks with the Smart List feature. By using Help Scout, whether or not you like it, you’re joining a …

Who Is the Winner in This Zendesk vs Intercom Showdown? Read More »